Jordynn K.

I have been waiting for my order to process and ship for a month now and have reached out to Ted baker via email and phone OVER 10 TIMES! They don't respond to emails and they leave you on hold for extended periods of time just to not pickup and say "we aren't available now, goodbye." I have NEVER had this poor of an experience in my life. Every time I DO actually, by some miracle, get ahold of someone, they say they have no idea what's going on and can't help. They are supposed to be a luxury brand? I'm absolutely dumbfounded. This is a complete and utter scam. Do not order from them. I will be filing a complaint with the better business bureau. I have no faith whatsoever I will actually receive this product and am thoroughly disappointed in the service. Their site says a max of 3-6 days to receive your product with maybe an additional 1-3 days given the holidays…it's been a month. They said it's in stock and ready to ship but they have no clue why it's not shipping and can't/wont do anything about it. I'm blown away.