MY grocery order was scheduled for Dec. 31st 12-2 pm I called at 4:00 asking for a delivery update. They said no one was home & called. Left a msg. I'm house bound and this did not happen. Re- scheduled for Jan 2, no show. Promised delivery for Jan 3, no show. Called and said delivery would arrive@ 6 pm 8 pm called and said in 15-20 min. 10 pm called again. No record of any delivery request, truck returned to terminal. Metro associate says that they lie to cover up incompetence. Assured supervisor would call the next day and that too was a lie. Never called. Will never, ever use their service again. Shoppers beware!