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Josephine, a representative who consistently picked up the phone EVERY time I called customer service to get feedback was the most condescending person I have ever dealt with. Since I was a first time customer, I decided to spend my money elsewhere--even if it meant paying more money for the same product. I had to call back TWICE for a simple sale. A waste of time.
Journelle C.'s review of Sams Beauty earned 5 Very Helpful votes
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This company should be shut down. Worst customer service ever, and they will make you jump...
They never refunded my money for an order that I returned nor did they respond to emails...
