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janet S.

Naples florida

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1 Review by janet

Pottery Barn

  • Pottery Barn

“Sofa Cushions don't hold up”
11/24/23

Pottery Barn Big Sur Sofa in performance chenille cushions do not hold up. They wrinkle and have to be constantly fluffed up. Sofa was less than two years old. Called customer service and was told I'd have to PAY for new ones. Will not be buying from them again. Poor customer service poor quality for the amount spent.

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