What a caring, sophisticated customer service team! Rarely do you find a vacation rentals company with such a great reputation that has time to take care of your every need. I happen to be a very picky customer, and despite this the agent that was assigned to me still answered every phone call before and during my stay regarding every question I had. And what a beautiful house! I stayed at the Meditteranean Masterpiece and it was one of the best vacations that our family has every taken. Now we love Florida, and we cant wait 'till our next excuse for a vacation!