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Judy B.

Sausalito, United States

Contributor Level

Total Points
80

1 Review by Judy

  • Planet Fitness

11/21/23

I've been at this location for over a year between 2021 and 2023. The equipment is old and often in disrepair. Seats wobble, counters on bikes turn of in midstream, and many other concerns.
The most recent is the front door has been broken for 2 days…the arm came off at the top and it just swings open. Thus, the door is locked leaving the exit door as both entrance and exit.
The night staff Spencer, tried fixing it, but there is a missing screw and quite frankly it's not his job or responsibility to make repairs.
I attend M-F and I have noticed less people, perhaps they have chosen the new locations at Alafaya as well as the one on 434.
I am a Silver Sneakers member, but have been with PF over 30 years here and up North.
Y'all need to do better.

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