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Julie D.

Contributor Level

Total Points
80

1 Review by Julie

  • Drill Batteries

1/9/23
Verified purchase

Purchased a Dyson replacement battery,it only worked properly for 7 months. This company will not honour 12 month replacement warranty. They said because it is over 6 months old we have to pay half for a new one. When I explained the Australian Consumer guarantee of 12 months they ignore it.
Cheaply made battery, terrible customer service after purchase. It would have been better to purchase genuine dyson and get a proper 2 year warranty. This company is not Australian even though the website appears to be. Don't waste you money with this seller.

Tip for consumers:
They state 12 month warranty but do not honour it.

Products used:
Dyson replacement battery for v8

Service
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