This is by FAR the worst company I've ever dealt with. I contacted them 8 days after I ordered, having received no shipping confirmation or delivery. Another 24 hours later I'm told they're still waiting for an answer from warehouse. This should have been resolved today with an explanation and a shipped order, sent overnight, with an apology at a minimum, but I'd have sent the order at no charge if I were running the company. I've cancelled the order. No excuse not to have an answer from them 9 full days after placing order!