I hate Virgin Media. They're using the chances to rip off everyone for exchange of a crapy internet just because there's no decent competition in Ireland for broadband. If you look their prices every year they increase broadband price and a speed itself just gets worse! Between March and April it took for me 6 weeks with numerous calls, chats and even registered post letters until they changed the IBAN for their DD. Customer service is just nice, but not well trained and the company itself don't even try to improve, just care about the profit. I had a plan with up to 250Mbps speed and was having just 100Mbps in practise. When changed to 500Mbps it's now 200Mbps in reality. Virgin Media is just money makers. Total lack of competition.