I was so excited when I bought my first computer I was so excited. Just the right color.It was on clearance. Never was told it was refurbished. But should have known. I purchased it August 2017. Not even a year old. I keep getting a message. Free up storage. My hubby. Look at it for me found pictures of some. People on vacation. I couldn't believe. Still more pop-ups. Then I was told by a friend your computer is going to crash. It did. Took it in for service to see if they could fix the problem they refused gave me the run around told me they don't do anything for used computer wanted to charge me more then what i pay for it talk to manager he brushed me off terribly. Sad. Sad. Story... but my intelligent son fix it right now. I will never buy a computer or any other thing. Costumer service stinkkkkkks