I ordered twice in September of 2021. I ordered three hoodies. One order said it was shipped, and never moved, this was 6 months ago. The other order never changed status after I purchased, this was also 6 months ago. I have reached out via email, social media, and the Shop app, but only received one response months ago, and since have not received a response or my items. The original response stated that the items were on hold due to shipping issues, but here we are 4 months later, no longer responding, no updates, and no offer for a refund. Meanwhile, they are still posting adds for sales, and their site is still selling. This is either a scam, or a truly sketchy company.