If you were trying to rent to own anything from them, just don't. It's not a real service they offer; feels more like just a billing scam. Whatever you are trying to rent to own will NOT work properly and just end up frustrating you not only due to the lack of any logic or reason behind their operation. Their "licensing & activation" is so flawed and phony it's laughable. They'll give you a free trial period and make you pay for it over the course of 20 months. If they weren't bad enough, they also possess the absolute WORST Help Center I have ever heard about and had the displeasure of having to deal with. You have to write them about 3 emails and click boxes over and over to confirm you need real help and that their troubleshooting is a load of $#*!. Just save up your money until you can buy the effect/plugin you want outright because the way they do business and carry themselves is absolutely despicable. And when you do have the funds buy from sweetwater or any other source because the people over at Splice do not deserve a single penny. I'd give 0 stars if possible.