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The address crashed during a purchase so when I clicked refresh the address info section autofilled a wrong address but order was placed already. Within one second I quickly emailed their orders department telling them about this issue thinking it was no problem as they stated that they take 3-10 business days to ship. To my horror I woke up to an email that completely disregarded my issue and that they have shipped my order anyway with the wrong address. I have since never heard back from them despite sending them multiple emails.
Tip for consumers:
If anything requires speaking with their customer service team you might as well speak to a puppy about your issues because your outcome will be exactly the same but at least you’re in a good mood after interacting with said puppy
J W.'s review of GuitarFetish earned a Very Helpful vote
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