Jamie E.

I ordered a case for my son's phone. We waited over a week for him to use his phone, so it's protected. The case finally arrived, it was the wrong case, not for his phone type, even the wrong color. I reached out to the company, they were less than helpful and not swift in taking any action. They refused to pay for shipping it back, or offering to send the right one out to me. I payed shipping to return it, still no refund, and just ordered another one so I can ha e my son start using his phone. We waited to get the other one, and I emailed them telling them to get my order right this time. Once AGAIN- WRONG CASE! I reached out again, and they sent no solution other than to give a return label this time!. I need a case, need 2 refunds, and need to make yet another trip to the post office! Ive ordered several times and never had these issues, I'm extremely disappointed and will never recommend PunkCase again to anyone! Horrible company!