I bought a bra in 2015. It didn't fit so I tried to post a review. They deleted my review and only kept the positive reviews. I asked them why they did that. So they banned me from their fb page.
I get so much daily spam mail from them with titles like "you will love this". I have tried unsubcribing, closing my account, contacting their customer service & tech department but to no avail. I get a spam email right after they said I have been unsubcribed. I tried logging in & got a alert saying no such account". So I tried registering & it said "account already exists". Then I created an entirely new account & it automatically showed my 2015 address in Oregon. I have never seen such a f*Ed up business or website in my life. It shows 2 bras ordered recently. Now I am wondering what kinda scam that is. Smh. What a buncha crooks. Never trust this business.
Hello Jyoti, my name is Taylor and I'm a Senior member of the Customer Advocate team at ThirdLove. I am sorry to hear that your ThirdLove experience thus far has not been up to par. This is not something we want for our customers.
I would love to offer my assistance, in order to do so, I will need some further information from you! Would you mind sending an email to hello@thirdlove.com and mentioning this review and my name (Taylor L.) in the subject line? From there I will be happy to assist you to the best of my ability.
I hope to hear from you and look forward to assisting with a resolution.