My experience with customer service/credit dept. was completely and utterly unacceptable. The rep was extremely rude, condescending and a poor representation of a company that I helped I high regard. When trying dispute and gain clarity as to why my card was charged $900+. The rep was unwilling to let me speak nor actually make this experience worthwhile for the both of us. It's very unnecessary for some one to be and act bullish while conducting business over the phone, and then be unprofessional to a paying customer.