Ordered three shelves. Every day I get a new delivery date, which is usually the following day. But when you check the tracking, the items are still in "preshipment" and have not been sent to the USPS. Emailing customer service gets me various excusing and promises but not the truth. I would certainly have ordered from someplace else had I know that this company had deteriorated so badly. Stay away and save your money and your frustration!