Signed up for a 6 month contract to advertise our business. Did not receive one phone call from anyone looking for our (trade) services. When I tried to cancel the advertising from the end of the contract I was told to ring back a couple of weeks later as they couldn't action the cancellation until then! What the? When I rang back I had apparently missed the deadline to cancel and have been billed an additional month, plus a pro rata half month. Again, huh? This company is dodgy. Run, don't walk away from advertising with them. They only got one star because I couldn't give them none or even a minus rating.
Hi Karen,
We are sorry you have been subjected to such a frustrating series of events.
If you would like to discuss this further, please don't hesitate to email support@truelocal.com.au.