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A pillow that was advertised as "king" should at least be somewhat close in its measurement to a regular king sized pillow. Seeing the measurements in centimeters, and stupidly not bothering to check, my "king" pillow that I received is barely larger than a regular "standard" size pillow. While the pillow may be a great pillow (I have not used it yet as it is still "airing out"), the advertised sizes are misleading. When I recently checked back on the website, I noticed the "king" size has been altered to read "plus size". I wonder why.
Karen G.'s review of Derila earned a Very Helpful vote
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Hello Karen,
We really regret any inconvenience this event has caused you.
You can be certain that we will resolve this matter as soon as possible.
If it is not too much to ask, could you please give us with the information shown below? This allows us to evaluate and validate the following order information:
- Email address provided at the time of order placement
- Invoice No.
Please revise your review or get in touch with us via the contact form at https://derila.com/
We appreciate your involvement and look forward to hearing from you.
Thank you,
Customer Support at Derila