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Karen G.

Contributor Level

Total Points
80

1 Review by Karen

  • Virgin Mobile

2/24/24

As a new customer I can buy a brand new phone and get unlimited calling, text, video and pictures messages for 46.72/month for 2 years. As an existing customer with 5 months left on my plan, I'm paying 11.30 a month for the phone plus data. I want to cancel the data as it is no longer required and to do this it will cost $150 to pay out and then $35 a month for calling, text, picture, video messages. After my 5 months are up, I guarantee I'll be switching to Fido. Your customer service sucks big time.

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