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Very sketchy company. I have been trying to cancel my membership since June of this year and it's now December. Customer service is awful. I'm not trying to sound dramatic, but it's honestly corrupt how they've handled my complaints. Do not sign up!
Tip for consumers:
Very sketchy company. I have been trying to cancel my membership since June of this year and it’s now December. Customer service is awful. I’m not trying to sound dramatic, but it’s honestly corrupt how they’ve handled my complaints. Do not sign up!!!
Products used:
Hum, oils, soap.
Karis D.'s review of Thrive Market earned 3 Very Helpful votes
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You can join, but you cant cancel. You need to chat online via messaging on their site with a...
Thrive held onto my credit card info, and billed me for an annual membership which I never...
Karis, thanks for taking the time to provide your feedback. We're sorry to hear that canceling your account was challenging. Our aim is to truly make your membership experience enjoyable, and we apologize if this wasn't your experience. Thrive Market functions as a membership-based marketplace, granting members access to discounted prices, exclusive sales, complimentary gifts, and more! To provide peace of mind, we offer annual members a 30-day risk-free trial period, allowing you to cancel and receive a full refund as needed. Annual renewal and monthly members can cancel their auto renewals at anytime. Our Member Services team can help out anytime via online chat 24/7. We truly appreciate your willingness to try our services!