Karl J.

I bought a screen replacement from repairpartsplus.com. It seemed great, and I installed the new screen. Within about a month, an entire band of the new digitizer stopped working. We were traveling and did not get a chance to contact them until 6 weeks from time of ordering. I contacted them about it and they would not replace it under their warranty because I did not know whether it happened exactly within 30 days or not.

EDIT 9/28/2020. The battery that I bought from RepairPartsPlus was also defective. It started bulging about 3 months after purchase. I first noticed because I had to open the phone to replace a shattered screen (not the one from RPP), and then realized that the phone wouldn't close completely. But I thought it was my fault somehow, because it was not too far off of normal. It just wouldn't fully click back together on one side. Anyway, we kept using it but kept an eye on it. Within a week it was bulging so much that it caused a slight crack in the new screen. It was clear something was really wrong inside. I opened it up again, and saw that the battery was bulging way out. It was clear that it could even be dangerous at that point. So we stopped using it immediately and ordered a battery from another seller.

Defective screen, I get that. It happens. But then the company needs to send a replacement. They son't stand behind the product, so I can't stand behind the brand and you get a bad review. But BOTH items I ordered from them were defective? That is inexcusable. There are lots of websites selling stuff. I do a lot of repairs, and I get batteries and screens from lots of sellers for lots of electronics. But I have NEVER had such a bad experience with a seller.