The "saying you get what you pay" for is rarely wrong. I didn't have a problem with doorcorner, the product shipped promptly, and received promptly. The quality of the product is sub par. We bought the Cosmas brand, which I would not recommend. The finish is of poor quality. They were priced substantially less than Amerock, and there is a reason why. They are not near the quality. We got what we paid for. I would recommend staying away from Cosmas, spend a little more for Amerock or a similar with a proven quality reputation.