This is my second desk purchase from Uplift. I have worked remotely for ten years, and love the one I have, but needed a smaller one due to having less space. I had some questions on dimensions and attachments so I used the chat feature-- believe it or not, you go straight to a human being, within a few seconds. Avalon was the rep who chatted and helped me and she was fantastic. Answered my questions quickly and clearly and was very personable. Didn't feel like a "sales" process at all, she felt more like a consultant and made the process easy. Highly recommend. :)