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Broken Hoover - replies seem to be computer generated as make no sense
Hoover broke within warranty, sent to be fixed - delivery at my cost. Returned without word. Postage not refunded as per their contract. Hoover was not fixed. I have now spent la year trying to get them to respond with anything worthwhile. Each reply is more or less this: We are sorry to hear this, once we have these details...
They never reply when I ask which details but they have EVERY piece of information they could ever need.
The hoover has been broken for a year now.
Tip for consumers:
I would stay well clear of direct vaccuums. Google reviews say the same. Okay until faulty then not interested.
Products used:
vaccuum - briefly as was faulty
Kate H.'s review of Direct Vacuums earned a Very Helpful vote
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Empty.
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