Thumbnail of user katelynn.r.mcclure

Katelynn M.

Contributor Level

Total Points
80

1 Review by Katelynn

  • Disney Movie Club

2/12/24

I signed up years ago before Disney Plus was released. I thought I had cancelled my subscription years ago as I was dissatisfied with my service at that time. Signed up for Disney Plus and started getting billed for Disney Movie Club again! Their return policy is abysmal, there is no way to initiate or track returns online. They advise you to mail in returns (at your own cost) and you will be refunded or credited (minus shipping) within 6 weeks. I never received either a refund or a credit. Just got done speaking to a "cast member" who informed me that there is no credit showing on my account and that there is nothing they can do. I've lost so much money and time to this very terrible arm of Disney. DO NOT FALL FOR THEIR INTRO DEALS, NOT WORTH IT.

Tip for consumers:
Just don't fall into this scam. Save yourself!!

Products used:
Movies- DVD, Blu Ray, 4K Ultra

Service
Value
Shipping
Returns
Quality

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