I bought kaspersky 2010 for 39.99 in Oct 2009. Well the software was pirated and now is blocked and they did talk to me on the phone to help me load it in december. They are selling pirated id's and i am afraid the lady on 12/9 will have some issues as well. Now they are only selling one product not taking calls and they are out a here man! Pay pall does not protect against illegal purchases which blows me away.