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Do NOT order from this company. They are based in Mexico and will steal you blind. Run! I ordered a pair of shoes in my normal size, received them and they were freakishly ill fitting and tight, returned them with prepaid shipping label the very next day in the original box... never got a refund after months of follow up, emails, phone calls, complaints and legal forms filed.
The same time I had ordered the first shoes, I place an order for shoes that were on backorder. They charged me for them but never sent the shoes. It's been months... I tried to cancel the order after the first month and they just never got around to it.
I've exhausted any idea to get my money back. I'm out for two pair of shoes, about $120. Thanks Bass!
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Kathleen A.'s review of G.H. Bass & Co. earned 2 Very Helpful votes
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Purchased 3 pair shoes using the Bass size guide. Stylish and seem well-crafted. 2 pair don't fit...
I was naive to think that ordering expensive shoes from a reputable company would be an easy...
