Thumbnail of user kathyr153

kathy r.

Contributor Level

Total Points
83

1 Review by kathy

  • Roomgo

4/4/18

Scammer I paid $19.99 and then they do not let go in my profile.
I AM very disappointment.
Look like the site is maintained by an unskillful programmer
Not customers service, no one can answer my emails

Thumbnail of user seanh44
Roomgo -. – Roomgo Rep

Thank you for your feedback Kathy and we're sorry if you're having such difficulties to access your account.

Being known for our great Customer service, it came as a surprise that you're under the impression we're not replying to your emails, and we would like to make things right. Please double check the link below for all our contact options internationally and I'd like to reassure you that every email received is answered on daily basis.

https://easyroommate-us.helpscoutdocs.com/article/283-the-customer-service-team

I would like to contact you at your earliest convenience so we can get this sorted, therefore, please makse sure to contact our Customer support team at victoria@easyroommate.com or at +44 203 695 8756 from 8.30 am to 6.30 pm UK time.

I’m genuinely sorry this happened and look forward to speaking with you.

Yours sincerely,

kathy Has Earned 3 Votes

Kathy R.'s review of Roomgo earned 3 Very Helpful votes

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