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Katie S.

Contributor Level

Total Points
82

1 Review by Katie

  • Magick Planet

1/18/24

Scammers. Lie and say they will ship your item in 5 days, buts it's been 4 weeks since order was placed. Because the items are fake and ordered from china, not the publisher. When china makes your items (and half prints your tarot cards so you don't don't what you have) they send them. Magick waits a month and ships it to you. Send emails claiming the "warehouse" is behind but there is no warehouse! This company does not have any employees listed on their government documents so maybe the aliens are running the magical warehouse. Your waiting for the shipment from china to arrive at least be honest and refund me before I report your fake "warehouse" where we can sort out the taxes you haven't paid for your alien warehouse workers. Good luck

Products used:
Refund

Service
Value
Shipping
Returns
Quality
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Rachel M. – Magick Planet Rep

Hi Katie

I do see that we cancelled your order that was placed 2 weeks ago, and you were completely aware of the longer processing time frame. Your order was getting ready to be picked up but after your multiple emails (13 email in a row that were all verbally abusive) in a row cussing out our customer service reps, and the only contact we had with you since your initial order 2 weeks ago, we already issued a refund this afternoon.

We have a warehouse, and we do pay our taxes. We do have employee's and we file our monthly payroll taxes. We are licensed with every publisher and have NEVER purchased from China or anywhere else. All our items come directly from the publishers. Unfortunately, due to your harassment, you did not receive your order 1st order to make claims which are slanderous.

I hope your move out of the country is success, and that you find happiness there.

Katie Has Earned 2 Votes

Katie S.'s review of Magick Planet earned 2 Very Helpful votes

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