Kate E.

I would not recommend to use Revolut at all, because it's absolutely unclear service and terrible customer support.
1. If you bought upper plan with necessary services, you calculated cost and profit for this plan, relax, all options of this plan can be changed any time. You never get your profit.
2. If you have serious issue, you never got resolution. They can only reply by a chat and you never know what you are speaking with. I spent 7 days chatting with different people who appeared in the same chat and asked me the same questions and finally escalated my case. I was exhausted to explain the same things 5 times, and my chat is still open and I still did not get answer. I do not even know how much time else I should spend.
I just needed to transfer my trading positions to another broker, as my husband and some other my acquaintances did. However, I was not able to do it and Revolut support teams cannot advised anything, they just redirected me from account support team to trading support team and back and each of them know only part of the issue, but no one can resolve whole issue.
It's a shame.