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Keeley C.

Contributor Level

Total Points
80

1 Review by Keeley

  • Hopper

4/17/24

What a pathetic company, trained to screw people over and sit on the phone with people who can't even explain. They have screwed me over all week where i have spent my entire vacation on the phone. Every-time i sit on the phone for hours i was assured the issue would be fixed and then it never was. After days and days they "changed their mind" after screwing me over. After i sent out all the referrals and gained all the "free" rooms, they locked me out of the account for doing what was told. Then took the money back. Again, i spent hours on the phone where i was promised things that never came and later took back. This is unreal. What a money sucking, uneducated customer service, piece of garbage company. Do not use them. 10/10 DO NOT RECOMMEND

Service
Value
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Returns
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Hopper S. – Hopper Rep

We sincerely apologize for the experience you had and we understand your frustration. We are unable to directly assist you through this platform due to privacy concerns. We would like to investigate and resolve this, please feel free to call us at +1-833-933-HOP1 (+1-833-933-4671)Available 24/7 (Toll free) Our customer support team is available 24/7 to assist you. We're here to help.

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