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Keith M.

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1 Review by Keith

Plastic Jungle

  • Plastic Jungle

“I purchased a total of 10 REI gift cards from Plastic...”
8/31/11

I purchased a total of 10 REI gift cards from Plastic Jungle earlier this summer. Exactly half of them (5) had $0 value when I went to use them. Plastic Jungle processed refunds quickly for 4 of them (although they require you to fill in an affidavit, scan and email it - a bit of a hassle compared to, say, a simple online form). I have yet to receive a refund for the 5th card (a $100 card that cost me $83) in spite of submitting the form 2 more times and contacting customer service three times. Highly unimpressed and have no intention of doing business with this merchant again.

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