Thumbnail of user keithw643

Keith W.

Contributor Level

Total Points
160

2 Reviews by Keith

  • Bigtime Battery

1/31/24
Verified purchase

I received my battery when they said it would be there. The box it was shipped in was in perfect condition. The box that the battery was in was all wet like the battery leaked, so I returned it.

Service
Value
Shipping
Returns
Quality
  • J&P Cycles

3/8/21

The last five orders have been wrong. I've spent more time returning and printing labels than working on my bike.the last wrong part they said i can keep. That's just perfect parts I don't need Laying around I just want the parts that I ordered and they can't do that right lately

Tip for consumers:
Double check the parts before they ship them

Products used:
Engine parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user neilp18
J P. – J&P Cycles Rep

Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at customerservice@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.

Keith hasn’t received any votes.

Keith hasn’t received any thanks yous.

Keith doesn’t have any fans yet.

Keith isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user carlt570
4/21/24

Did not get the batterie I ordered I needed a battery so I kept it warrentynot as good

Thumbnail of user davek1044
4/19/24

My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting...