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Tickets weren't received when we were told they would be, no correspondence when asking what was happening as it was less than 24hrs before we needed them and got fobbed off twice. Ended up having to buy another set of tickets so ended up paying out £1000 in total. Tried multiple times to contact them for a refund and surprise, surprise no response!
Absolutely appalling company, do not buy with them unless you like added stress in your life.
Still no help from you and after copious amounts of requests for the complaint form nothing has been received. Your company should be shut down so you can stop taking advantage of people who want to make memories!
Kelly L.'s review of FanPass earned 2 Very Helpful votes
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Hello Kelly,
Thank you for your message
We are very sorry to hear that your experience with us was not satisfactory!
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Fanpass Support