- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
This company is a joke. Stole money out of my account twice and will not give it back. They have stopped answering my emails and will not respond to anything I send them. DO NOT USE THIS COMPANY
Tip for consumers:
They steal from you. Worst customer service experience ever
Keri K.'s review of Pigeonly earned 2 Very Helpful votes
Keri hasn’t received any thanks yous.
Keri doesn’t have any fans yet.
Keri isn’t following anybody yet.
Empty.
Over two weeks usually three sometimes four weeks until inmate gets mail,letters sent last arrive...
I signed up located my inmate but Pigeonly never sent the mail. I've been trying to call for 4...
Hello Keri.
I'm truly sorry to hear about your negative experience, and I understand your frustration with the lack of response from our company. Please accept our sincerest apologies for any inconvenience this has caused you. We take such matters seriously and would like to resolve this issue promptly. Please reach out to our customer support team directly at support@pigeon.ly with reference ID #423668
Please provide me with more details about the unauthorized charges so I can investigate this matter further? Additionally, if you have any transaction or account information related to these charges, sharing that information would be helpful for our investigation.
Once again, I apologize for the inconvenience and frustration this has caused, and I appreciate your patience and cooperation as we work to resolve this issue.