I ordered 10,000 gold. After 12 hours, I contacted them again and asked when they would deliver. They told me to log on. I did. They gave me 8,400 in gold. I was told I would get the rest in 4 to 6 hours. 8 hours later I contacted them... no answer. The live chat lady can and will respond when she likes. All you type they can see. I ended up filing a paypal dispute and they still haven't delivered after two days the rest of my gold. I have escalated it to a clam now... for $5.00, lol. They are a dishonorable company and I'm surprised that paypal allows them to do business using them. The phone number works but they don't always answer. They lie and have you login and then they don't show. Don't buy from them and last of all don't trust them. They are a truly terrible company.