Kerry W.

Worst customer service, hands down. They (or possibly I) made a mistake in my original listing. So I read their FAQs and followed the instructions to revise the error. Although I had a paid (called "Cheap" account (which should not matter) the listing remained in error so I sent an email. Instead of fixing the error they condescendingly told me that the answer to my question was in their FAQ. I replied that I had already followed their instructions to a T, I even copied and pasted their FAQ instructions in my answer. I also mentioned that it would have been more helpful to simply fix the error instead of not reading my email and sending me an essentially nonresponsive cookie-cutter response.

They have not sent me a match since.

Their method of matching folks is absolutely brilliant. Their customer service was almost nonexistent. It is clear to me they do not like people. Don't let what seemed to be their cute, snarky persona in the beginning fool you. Roomiematch.com is just plain rude. If that doesn't bother you, then go for.