Kevin A.

I ordered an L-shaped stud, and the stud I received had more of a J shape. I contacted support and they sent me another order. The second order I received had the same exact problem. I contacted support again and asked for a refund, not a third order. I have not heard back from them since. These days there are more important issues out there, but when you pay for an item it needs to be at least decent. The items I received are unusable. Shipping time was about 10 days for both orders. I thought it was because of the holiday load, but other reviews mention that as well. I will never buy from this company again.