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INTERNET THIEVES DONT SUBSCRIBE TO ANY OFFER FOR ANY ACCESS
YOU WILL BE RIPPED OFF! NO REFUNDS!
Clicked on a "Free Trial" Offer but was never prompted for a "Free Trail" I continued to fill out my credit card information and most sites typically require. Free Trial Option Was Never Offered Charged my card $23 for a full month THERE ARE NO REFUNDS FOR A MONTHLY SUBSCRIPTION! Also I Ran My Search (since I was charged) NO RESULTS! Out Of A 140 Year Old Newspaper That is Currently Still Published today 2023 - THEY ONL HAD ARCHIVES FROM 1940 to 1947! What a RIP OFF! Basically INTERNET THEIVES!
COMPANY INFO: World Archives 5314 N River Run Dr #110, Provo, Utah, *******, US
Tip for consumers:
Got Ripped Off! No Service Provided, No "Free Trial" Offered As Advertised, No Results, No Product. It Was A Newpaper Archives Service That Only Had SEVEN YEARS FROM EIGHTY-THREE YEARS AGO! Not Exactly "up to date" And! The "Archives" Were From 1940 to 1947 For A News Paper That was Established in 1867! And it still published today 2023! Where Are The Other
ONE HUNDRED AND FORTY-NINE YEARS!?!?!
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I was locked out of my account. I went to customer service but could not get anything other than...
Have an account, search find what I am looking for but won't let me load it telling me I have to...
Hello Kevin,
We're sorry to hear you've had a poor experience with our services! I've reviewed your feedback and I'll be trying my best to assist you and provide some clarification.
Unfortunately we only offer a 7 Day Free Trial on our 6 Month and 1 Year subscription plans at this time, which is why you received an immediate charge when purchasing a Monthly plan. We provide clarification about this distinction on the subscription landing page as well as in the following billing pages (what charge you're going to receive, when, what your renewal will be, etc.). Account information was not provided, so I'm unable to pull up your account for reference, but Monthly subscriptions are normally ineligible for refunds.
In regards to your issues with the publication in question, I would mention that we provide a full index of all of our publications within our archives without requiring a subscription. Therefore, anyone is more than welcome to review the current holdings we have to ensure we have the newspapers you're looking for. Both our Publications tool and Browse tools would be helpful in that regard.
If we can provide any additional clarification or assistance, please reach out to us at customerservice@newspaperarchive.com and we'll do our best to assist you.