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I reached out to PAYPAL (I paid for the generator using paypal) on May 3rd. Paypal reached out to electric generators direct and they promised they'll have answer for paypal by May 13th. Today May 10th the generator miraculously delivered. I will give another update on the generator itself.
I still think this company is a scam! Customer service is the worst. I dealt with Diane who always says she's sorry and she has no answer for me or Israel who is so rude and isn't quite knowledgeable about the company policies and products.
Tip for consumers:
Be very very careful with this company
Products used:
westing house generator
I purchased a generator from them and every week i'm sent a fedex tracking that doesn't work. Can't get my item up to this day. Called the company and did the chat with an agent and all i get i'm sorry we're looking into it. Fedex told me I need to contact the company because they don't have the item. Contacted the company again and asked for my money back, only to be told there's a return fee. Return fee for something I never received? This is pure madness. PLEASE DON'T BUY FROM THEM, THEY'RE HUGE SCAMMERS. SHARE THIS REVIEW WITH AS MANY PEOPLE AS YOU CAN. THEY SHOULD NOT BE ALLOWED TO DO BUSINESS AT ALL. SCAMMERS!
Tip for consumers:
DON'T BUY FROM THEM
SCAMMERS!!!!
Products used:
NOTHING
Kevin M.'s review of ElectricGeneratorsDirect earned 2 Very Helpful votes
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