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Keyaira J.

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1 Review by Keyaira

Matte Collection

  • Matte Collection

“NO product or refund received”
3/22/23

I ordered 4 swimsuits back in Jan. I didn't receive the 4th swimsuit so I reached out about it. They told me the product was no longer available so I asked for a refund. I should have been told that the product was no longer available BEFORE receiving my package without the product. It's been almost 2 months and NO refund. I'm not sure if the site is ran by someone new but I will be reporting it as fraud with my bank and will not be ordering from Matte anymore. It's ridiculous and has never taken this long for a company to issue me a refund.

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