My husband loves this brand. I wanted to surprise him with an order before we went on a vacation to Las Vegas. They had a sale that if you purchased a hoodie you would get 4 free items. The order took two weeks to arrive and it was missing the hoodie, customer care replied to my email(S) saying that the hoodies were being shipped separately for some reason and to reach back out again if I have not received shipping information by 05/09, today is the 11th and nothing, I had to email them yet again and now they're saying that there's a delay and how to reach back out again if I don't get shipping confirmation by 05/29! I'm so disappointed, our trip came and went and he still had yet to receive his full order. Just skip this company unless you're ok waiting weeks and weeks to get your order with zero communication.