Kim B.

I like their comfortable shoes, however shopping online for shoes isn't an easy task especially some Sorel shoes reviews says run smaller or larger than actual size... it was my case! They were bigger than what I expected so needed to exchange them when I got the return label via email, I noticed that they were charging me $6 for the shipping! Their shoes aren't cheap! I couldn't believe they don't provide free exchange or return! So I'm spending hundreds of dollars and was willing to shop more but they totally lost me at $6 shipping. Sometimes it's a small things that turn me off!