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Kim B.

Contributor Level

Total Points
87

1 Review by Kim

  • Getaroom

4/11/20

Really I cant believe that a company would refuse to refund a booking for a room during a national health crisis. The event we were going to attend was canceled due to the rising cases of the new virus that is sweeping our nation and this company is the biggest group of RIP offs that ever hit and will not refund my. Money. How dare you use a time of crisis to line your pockets. I will make sure that no I know ever uses your company and exactly how you take advantage of a world. Crisis to line your pockets.

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Karen B. – Getaroom Rep

Kim, On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for updating your Star rating of your service experience on the Sitejabber site to reflect your satisfaction with your positive resolution of a full refund. Thank you.
Sincerely,
Getaroom

Kim Has Earned 7 Votes

Kim B.'s review of Getaroom earned 7 Very Helpful votes

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