Customer service was good until I requested some fish added to my order. Their customer service is not nice after that. I got a e-mail that said they don't want to business with me because it is not profitable for them. Today I ordered 12 discus. The pot luck order of 10. They were healthy. They other two came in dead. The other one I found dead towards the evening. They gave me credit for one and will not credit me for the other one. They now blocked me off of their website and suspended my account. The two fish were $50.00 total. So it looks like I got ripped off $25.00. YAY I'll go else where. And I will tell everyone about them. I also kept all emails.