Kim V.

A reservation agent took all my information and then said to hold for a confirmation number. She came back on the line and said hotel was booked and she wouldn't charge my card. When I walked into the hotel the desk clerk said there were 4 reservations in my name and he couldn't cancel them bc they were with 'expedia' and/or Get A Room. Spent next 3 hours trying to get a resolution with no resolve. Expedia said reservation was with their third party affiliate and they couldnt do anything. It had the expedia name on it so bad for expedia in my opinion. Horrible experience. Never again!