Kiona M.

This company sent out a blast email stating fall items were 60% off plus an additional 20% off of the entire purchase. Then said "Sale ends tomorrow" So I went into the store to take advantage of the sale. The cashier told me she was unable to override the pricing because the sale wasn't coming up in their system. Which I didn't understand. I've worked in retail and you can manually calculate the price and override. I called customer service and they told me the text was a mistake. They have received several complaints and there is nothing they can do about it. I believe, the text was a way to get customers into their stores… and that's it. I've always shopped at Michael's but I don't like companies that operate this way. This is false advertisement and honestly it's very tacky.