KJ D.

I used myusa.com because they touted themselves to be experts in international shipping and I had an urgent package to get to my daughter in service in Cambodia. The package was shipped with the address I provided, to a p. O. box, which is the way many government entities receive packages in these security conscious times. It cost a bit of money but they did hurry it out of their facility (I will give them that) but they used a carrier who does not deliver to p. O. Boxes! So the package is still wandering around at DHL in Cambodia. I actually had a CSR at myusa ask if my daughter had transportation and could go to DHL and pick it up. Total lack of awareness about how volunteers in Peace Corps live! There is not even indoor plumbing. And, ironically, the package was SHOES I was sending so that she could at least walk to training and so forth. That is the transportation. I am frustrated beyond belief and 90 dollars poorer, and multiple hours of frustration poorer than that, after hours and hours on the phone. Sorry myusa, major fail.