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The product was shipped in an envelope and arrive broken and the oil leaked in the bag. The product is unusable. I contacted customer service with no resolve and my e-mail being ignored. It has been over 5 days now. I requested a replacement. Normally they ship in a box the products. Normally there has been no issues until now.
For health reasons and I have had good success and low rates. Please replace the broken item. Thank you.
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